1. Introduction
Welcome to Serene Tea Sanctuary (the “Website”), operated by Zhaoqing Muye Sen Import and Export Trade Co., Ltd (the “Company”). These Terms and Conditions (“Terms”) govern your access to and use of the Website, the products and services offered on it, participation in promotions and contests, as well as your interaction with the Company through the Website. By using the Website, you signify your acceptance of these Terms. If you do not agree with these Terms, please do not use the Website.
2. Eligibility
You must be at least 18 years old or the legal age of majority in your jurisdiction to use the Website, register an account, purchase products or services, or participate in any promotions or contests. If you use the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
3.1 Registration Process
To register an account on the Website, you need to provide accurate, current, and complete information as prompted during the registration process. You are responsible for maintaining the confidentiality of your account username and password. You shall be liable for all activities that occur under your account.
3.2 Account Security
In case of any unauthorized use of your account or suspected security breach, you must notify us immediately at info@sereneteasanctuary.com. We reserve the right, at our sole discretion, to suspend or terminate your account, and/or restrict your access to the Website, if we suspect any unauthorized activity or violation of these Terms.
4. Use of the Website
4.1 Prohibited Conduct
You may not use the Website for any illegal, harmful, or unauthorized purposes. Specifically, you are prohibited from:
- Violating any applicable local, national, or international laws, regulations, or rules.
- Interfering with or disrupting the normal operation of the Website, servers, or networks connected to the Website.
- Attempting to gain unauthorized access to the Website, other users’ accounts, or our computer systems or networks.
- Uploading, transmitting, or distributing any viruses, malware, or other malicious code.
- Engaging in spamming, harassing, defaming, or otherwise harming other users or the Company.
4.2 User Responsibilities
You are responsible for all content and activities associated with your use of the Website. You must ensure that your use of the Website does not infringe upon the rights of any third – party.
5. Products and Services
5.1 Product and Service Descriptions
We make every effort to accurately describe and depict the products and services available on the Website. However, we do not guarantee that the colors, features, specifications, or other details of products and services are completely accurate, current, or error – free. We reserve the right to modify or discontinue any product or service at any time without prior notice.
5.2 Pricing and Payment
All prices for products and services on the Website are quoted in [currency]. We reserve the right to change prices at any time. Payment for products and services must be made using one of the payment methods accepted on the Website. By submitting a payment, you authorize us to charge you for the purchase price, as well as any applicable taxes, shipping, and handling fees.
5.3 Subscription Services
If you subscribe to any paid content or services on the Website (the “Subscription Services”), you will be billed in accordance with the terms of your subscription plan. Subscriptions may automatically renew unless you cancel your subscription before the renewal date. You can manage your subscription settings and cancel your subscription at any time through your account dashboard on the Website. Please note that once cancelled, you may not be entitled to a refund for the remaining period of the current subscription term.
6. Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, audio, video, software, and product designs, is the exclusive property of the Company or its licensors and is protected by copyright, trademark, patent, and other intellectual property laws.
The Serene Tea Sanctuary logo, name, and all other trademarks, service marks, and trade names used on the Website are the trademarks or registered trademarks of the Company. You may not use these trademarks without our prior written permission. You are granted a limited, non – exclusive, non – transferable license to access and use the Website and its content solely for your personal, non – commercial use, in accordance with these Terms.
7. Privacy Policy
Our Privacy Policy (Link: https://sereneteasanctuary.com/privacy – policy) describes how we collect, use, store, and disclose your personal information. By using the Website, you consent to the collection and use of your personal information in accordance with our Privacy Policy. We may update the Privacy Policy from time to time, and your continued use of the Website after any such update constitutes your acceptance of the updated policy.
8. Promotions and Contests
8.1 General Rules
From time to time, we may offer promotions, contests, sweepstakes, or other similar activities (collectively, the “Promotions”) on the Website. Participation in the Promotions is optional. By participating in any Promotion, you agree to be bound by the specific rules and terms of that Promotion, which will be posted on the Website along with the details of the Promotion.
8.2 Eligibility
To be eligible to participate in any Promotion, you must meet all of the eligibility requirements specified in the Promotion rules. These requirements may include age restrictions, geographical restrictions, and other conditions. We reserve the right to verify the eligibility of all participants.
8.3 Prizes
If you win a prize in a Promotion, you will be notified via the contact information you provided when participating. You may be required to provide additional information or complete certain tasks to claim your prize. Prizes are non – transferable and cannot be exchanged for cash, unless otherwise specified in the Promotion rules. We are not responsible for any taxes, fees, or other costs associated with winning a prize.
9. Limitation of Liability
To the maximum extent permitted by law, in no event shall the Company, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising out of or in connection with your use of the Website, products, services, or participation in Promotions, even if we have been advised of the possibility of such damages.
Our total liability to you for all claims arising out of or in connection with your use of the Website, whether in contract, tort, or otherwise, shall not exceed the total amount you have paid to us for the relevant products, services, or participation fees in the six – month period preceding the claim.
10. Termination
We reserve the right to terminate or suspend your access to the Website, your account, and/or any products or services at any time, without prior notice, for any reason, including but not limited to a violation of these Terms. Upon termination, your right to use the Website, products, and services will immediately cease. All provisions of these Terms that by their nature should survive termination, including but not limited to intellectual property rights, limitation of liability, and indemnification, will remain in effect.
11. Indemnification
You agree to indemnify, defend, and hold the Company, its directors, officers, employees, agents, and affiliates harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses, including but not limited to legal fees, arising out of or in connection with your use of the Website, your violation of these Terms, or your violation of any third – party rights.
12. Amendments
We reserve the right to amend these Terms at any time. If we make any material changes, we will notify you by posting a notice on the Website or sending you an email. Your continued use of the Website after the effective date of the amended Terms constitutes your acceptance of the changes.
13. Governing Law and Jurisdiction
These Terms will be governed by and construed in accordance with the laws of the People’s Republic of China. Any disputes arising out of or in connection with these Terms or your use of the Website will be subject to the exclusive jurisdiction of the courts located in Zhaoqing, China.
14. Contact Us
If you have any questions, comments, or concerns about these Terms, please contact us:
- By email at info@sereneteasanctuary.com
- By visiting our Contact Us page (Link: https://sereneteasanctuary.com/contact)
Please note that while these Terms and Conditions are comprehensive, it is advisable to consult a legal professional to ensure full compliance with all relevant laws and regulations applicable to your business operations.